Refund policy
Due to the perishable nature of our products, we are unable to accept returns or exchanges on any food items.
If your order arrives damaged, incorrect, or if there is an issue with the quality of your product, please contact us within 24 hours of delivery or pickup. To help us resolve the issue quickly, we may request photographs of the product and packaging.
Refunds or replacements are issued at our discretion for products that are damaged during transit, incorrectly fulfilled, or otherwise fail to meet our quality standards.
We are unable to offer refunds or replacements for:
- Change of mind
- Incorrect shipping information provided by the customer
- Orders left unattended after delivery
- Delays caused by carriers, weather, or circumstances beyond our control
For assistance with an order, please contact us at doughinitbydrew@gmail.com and include your order number.